In Class Work Week 10
Part 1
“Gross! His breath is starting to smell again. Get him away from me,” Nicky complained.
“I know. He has an appointment at the vet later today to get his teeth cleaned.”
About every three months, I take my pug to the veterinarian to have his nails clipped and his teeth cleaned. The last time I took Bentley to the vet, they charged me more than what they had before for no reason. As soon as I saw the bill, I knew it was time to find a new vet.
The vet clinic I chose to switch to was the closet to my house I could find. The clinic was small and the staff was very friendly. The veterinarian was very nice and insisted that my dog would be taken care of. She told me it would be expensive because Bentley would have to be put to sleep in order for his teeth to be cleaned. I was quoted a $330 to $345 fee for the appointment.
It took six hours until Bentley was ready for me to pick him up and take him home. One of the vet technicians was waiting with Bentley at the receptionist's desk when I walked in. The receptionist handed me my bill as I pulled out my wallet. Highlighted in red was the total of $459.
"Why is my bill more than what I was quoted?" I asked.
"Well it turns out your dog needed twelve teeth pulled. We didn't know how bad some of his teeth were until he was asleep. There is no way you could have known either,"explained the receptionist.
"He had twelve teeth pulled? You couldn't call me to inform me that you had to pull some of his teeth?"
"The vet doesn't stop in the middle of her procedures. Your new bill is the result of those teeth having to be pulled. If you'd like, you could pay for half of it now and then pay the rest of it the next appointment you make for Bentley."
"I'll just pay it all right now. I won't be making anymore appointments here."
See my other comment.
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